Common SEO questions (and answers!) — parts 1 & 2

Emily Gertenbach
Mar 28, 2023

I recently sat down with Kevin Willett of the "3 Questions With..." show on YouTube to discuss the answers to some common SEO questions, share some tips, and help Kevin's viewers get a better understanding of their SEO. Our conversation spans two videos — watch them below or keep reading to get all the answers & tips!


What is organic growth?


Kevin: Can you explain a little bit about what organic growth is is for someone who has heard the term but may not know what it means?


Emily: When you run a paid ad, such as a PPC ad (which you see in Google results) you’re paying Google every time someone clicks on that ad. So, in order to maintain the traffic that’s coming in, you’re constantly spending money. And that’s a great avenue for a lot of businesses, but as soon as you stop paying, that traffic stops. With organic growth, you put time and effort in up front to create something, in this case content, and it continues to bring in traffic to your website.


You don’t have to keep paying someone every month to bring in clicks on that thing you created. It does it itself, so if you think of it like planting a seed in your garden, which is very apt because of the organic reference, you plant that seed. And sure, you’re going to have to water it sometimes; it’s going to need a few little tweaks. But ultimately, it’s going to grow into a plant and it’s going to flourish. It’s going to give you flowers or vegetables or whatever it may be. That’s how this organic growth works. You plant the seed and it begins to grow and flourish and bring in traffic to your business, and it becomes pretty hands-off on your end.


What makes a keyword "competitive"?


Kevin: Everyone talks about SEO when we all, small business owners, understand the importance of it. But we really don’t know how to do it. So, you have to know the keywords that people are searching for and understand what you may want to be targeting. Because I always joke, I run a networking group, I want to come up on the first page for the word ‘networking.’ Might be a little bit farther than I’m thinking, you know, it’s probably not going to happen overnight, right?


Emily: Yes, that is correct! SEO does involve some patience because when you decide "I want to rank for a keyword," well, there’s lots of other websites out there that are also trying to rank for all those keywords. So it becomes a matter of, one, knowing what people are looking for. You run a networking group, so people are looking for networking, but you might specifically want to target people in the greater Boston area. So, then you’d want to look for keywords that are a little longer: ‘networking in Lowell’, ‘networking in Boston’ and start to target those. And what that does is it reduces the amount of competition.


An example I give is shoes. If you run a shoe store in Lowell, Massachusetts, and you want to rank for the keyword ‘shoes,’ well you’re going to be up against the Famous Footwears, Nike, Adidas, New Balance. It’s going to be really hard. But you can instead do ‘shoes in Lowell’, ‘shoe stores near Boston’ and you can begin ranking for those keywords, because those are what your actual local customers are searching for.


Is an SEO strategy necessary?


Kevin: So Emily, I brought you on the show today because I want to talk about SEO strategy. Because I'm guilty of it. Emily, as we were joking before the show, I like to do Facebook Live and do a lot of posts in honestly, Emily, it's whatever's on my mind today. And it works in some ways, but if you say cab, what's your strategy? I just told you I'm like whatever's on my mind. That might not be the best strategy. Right? Maybe a little more effort on the strategy idea?


Emily: I mean, we I think we're all guilty of that to a degree. It's easy to hop online and talk about whatever is top of mind and that does work really well for things like Facebook Lives where you're really kind of doing some off the cuff, engaging with people on social media. But when it comes to your SEO strategy, the content you're putting on your website, I do really encourage business owners to have a defined strategy that they're working with. 


Rather than you know, thinking "all right, well today I feel like writing about this blog post and putting it online," take some time to strategize every few months. It's nice to do it quarterly and really look at:

  • What are your potential customers searching for?
  • What are questions that prospects keep asking you when you talk to them?
  • What's top on their mind?


...and then start creating content around these topics? Because this is, these are things that people want to know they're either asking you or we can see that they're looking in search for these topics. So if you're producing content on it, then you're going to be steadily moving higher and higher in the search results, because you're being really relevant. And that's what Google wants to see. 


How can someone start forming an SEO strategy?


Kevin: That made me smile because as you know, we do video interviews—because you're doing one right now. And that's why I say to my clients, what questions are you getting Emily? You know, what do you what are people asking about? That's what we should be doing videos on. So at least at least we go to the right direction now. And so we got all one for one so far. So but the challenge is how do you form that content strategy? You know, sometimes we just don't know what to do with it, whether even start? 


Emily: Yeah, that's a really good question. So first place I say to start is if you're having conversations with prospective clients, and customers, think about what are they asking you sit down, take 20 minutes just kind of do a brain dump. Think about what are they asking you? What are things that maybe you discover people aren't already doing when you meet with them, and come up with a list of topics. That's the great place to start because these are things that you're probably explaining to people over and over again. 


By writing content on it, one, you're saving yourself some time because you can just send them a link and to your ideal audience clearly has these things top of mind. And then next I say go ahead and take a look at a keyword tool. Start digging into what are people actually searching on Google. What are they looking for? Pick out some terms that you feel relate really well to your particular business and that you feel comfortable talking on. You want to make sure that you're creating content, all the things you actually do have expertise in.


I mean, I could write an article on you know, growing apple trees, sure, but I don't know anything about that. So I want to be creating content for my site that's really relevant to my business, and what my audience wants and when you when you start with questions, you're already getting it makes it easier to think about "okay, where do I look into keywords?" From there, group your topics together. Look at the topics you thought, of look at the keywords you did some research on and think "okay, these three kind of relate to each other and these four also relate to each other." And start creating content in clusters.


For example, I do SEO content, strategy and writing and I'm also really interested in data privacy. So for my website, I create clusters of content groups of blog posts around things people need to know about SEO, I write about how my approach to what I do keeps data privacy in mind. And then I also write content about ways to write better, writing tips, things like AI —should you use, it should you not use it. I kind of think in batches, in groups like that, and that's that's a really good way to sort of organize your strategy when you're just getting started.


How can people start finding the right keywords?


Kevin: We always talk about keywords, we need the keywords. But if I don't know what my keywords are, I guess wrong. I assume people are looking for networking and they're looking for something different. How do I know what these fancy keywords are?


Emily:  So to start, very, bottom level thing you can do is just go into Google search. Do it in an incognito or Private tab because your browser remembers things about you and your searching preferences.


Open up a private incognito tab and just start typing in some searches to things that you think people might be looking for when they're looking for your business. And look at the results. Even if you're not seeing your business in the results. That's fine. But look at the results. Do they seem to be in line with what you were expecting? Or do they maybe feel a little different?

 

You can also scroll down to the bottom of the page and look at where it says "people also asked". This will give you some ideas for other questions, other keywords that you can write about. That's a really basic way of approaching if you want to get a little more specific, the next step would be to use a keyword tool.


Keyword tools are pretty expensive, unfortunately. There are some free ones on the market—free and very low cost, Ubersuggest is one. Another one that I recommend to folks who really want to do this themselves is called Keywords Everywhere. That's got a nominal fee, but it's pretty affordable. And what those tools will do is those will show you searches that people are making online and how many searches people are making. But there's one catch.

 

Those free tools usually pull from something called Google Keyword Planner, which in itself is a free tool by Google. Google Keyword Planner is often used for paid advertising. So you're getting some information about people's interests, but the data isn't 100% aligned with organic search. So it can be valuable you can start to say "okay, there's more interest in these terms versus those other terms".


If you really want to get a really clear picture of exactly what people are searching for, and seeing an organic search results—that's nothing anyone's paying for—then you do need to access it through an SEO tool. Ahrefs, SEMrush, and Moz are three big ones. But like I said, they're pretty expensive. It's actually—probably for most people, it's gonna be more cost effective for you to engage a consultant on a one-time basis to help you with that research and access those tools and go from there...versus paying for a subscription you're only going to use a few times.


Why work with an SEO strategist?


Kevin: That's funny because that was gonna be my next question. Isn't it more cost effective to consult with you, someone who can take a look at my website, see what I have going on? And suggest those keywords and perhaps start writing some content for me so I can make sure because I find it even when we want to do it? Because Emily, we only want to do it for a little while. You know, the first time we do a couple of blog posts, we think, "Emily, it didn't go viral like I expected!" So it makes more sense to reach out to you and have a work with you on this and try to do it ourselves. Like all things.


Emily: Yeah, just like it makes more sense for me to reach out to a professional photographer for headshots or, say, an attorney to help me trademark something versus trying to do it myself. Same in this case, for less than the cost of one year of these keyword tools I can work with my clients to come up with an initial SEO content strategy for them, give them some keywords and even help them start building the frameworks on the articles they should create. So it'll make it a lot easier and faster for them takes all the guesswork out of it


By Emily Gertenbach 05 Apr, 2024
I recently sat down with Kevin Willett of New England B2B Networking to talk about how AI has evolved over the past year—and whether or not you can reliably use AI tools for SEO. How is AI changing? Kevin: There's been some changes to AI since we last spoke about it, right? Let's talk about them. Emily: We have seen a lot of changes recently with AI. I know you and I had talked about AI in the past. And at that time, ChatGPT, which is a really big AI tool that lots of people are using, wasn't able to regularly connect to the Internet. And now it can if you pay for their premium subscription. You can use ChatGPT to browse Bing right while you're chatting. So I see a lot of people starting to ask, you know, "now that it can connect to the Internet, can this really replace doing a Google search? Can I use it for business research? Can I use it for SEO?" And there's still a lot of unknowns that a lot of people are experiencing around that topic. Which AI tool should someone use? Kevin: I've been seeing commercials for different AI tools. How do I know which one to use? Is one of them better than the other at maybe writing content? Emily: That's a good question. There are some tools that are specifically designed to write content—but they actually all use the same technology that either ChatGPT or one of its biggest competitors, Claude, uses. Those two programs built the backbone of most of the AI writing tools you see today. So, personally, I don't really think it's worth it to pay the premium for an AI writing tool. If you really want to try and do AI writing, I would just use ChatGPT or Claude—you're going to get similar results. Now that said, it's not good for all kinds of writing. It still tends to fall off a cliff, we'll say, when you try to write something long, and there's a reason for that. It's based around probability and how many different variations something can have—it's math. But you can explore using it for really short form things, like an email or maybe the summary for one of your YouTube videos. Can AI help with keyword research? Kevin: Can it help me determine what keywords I should be focusing on? Emily: Unfortunately, no. Not yet. Now if you try to ask ChatGPT, Google's Gemini, or Claude to give you keywords, a lot of times they will produce an answer that has keywords, and it'll tell you how many searches there are per month. And it looks good on the surface, but what you're actually seeing is called hallucination. The AI tool is just making something up. I have tried this many times by asking different AI tools to help me with keyword research, and give me some information about how popular different terms are. They are always wrong. I go and I check these keywords against paid SEO tools that I use. They're wrong, and not by a little bit. I'm talking by, like, tens, if not hundreds of thousands of searches a month wrong in the estimation they're giving. So while you could try using ChatGPT to write headlines for your SEO blog posts, or, like I said, emails, you still need to do your own keyword research using Google or work with someone who can give you a report of keywords. Kevin: It still seems a little scary, to be honest. If I'm relying on it and it's not correct, I'm thinking, "Hey, wow! You know, I'm learning all these new keywords I should be using"…and then find out that I may be putting my efforts in the wrong area. Emily: Yes. It is definitely scary that it can give you answers that seem confident, so to speak, and seem correct, but they're actually really wrong. And I personally am nervous that a lot of busy business owners are going to put time into using this tool, and then creating content and doing SEO things based on what this tool tells them, and they're actually going to be wasting their really valuable time because it's all wrong.
By Emily Gertenbach 08 Jan, 2024
I recently sat down with Kevin Willett of New England B2B Networking to discuss the SEO Trends and Expectations for 2024! Check out the conversation below, then submit a question of your own for me to answer in a future blog or LinkedIn post! Biggest Trend of 2024? Kevin: Today I want to play crystal ball with you. I want to talk about 2024. And what do you see as the trend? So I guess the big the first question, what do you think's gonna be the biggest trend of 2024. Emily: So I think the biggest trend of 2024 is something that we've already seen happening, but we're gonna see on a different scale. And that is, a lot of first person user generated content. So you know, if you get on like, Instagram or Tiktok, of course, you're seeing a lot of ads from brands and content from brands that show people who are apparently their real users using that content. And up to this point, a lot of that has been isolated to those video based social media platforms. But Google has rolled out a new search filter, like where you can click like shopping, or news. It's one of those called perspectives. And when you click on perspectives you get, you're supposed to get real people's first person accounts, and a lot of those come from, say, Reddit, or Instagram, but it is possible going forward for individual websites to show up in there. So I think we're gonna see a lot more companies posting that kind of content on their own owned channels, like on what might be their blog now, or their YouTube page, you're gonna see more first person content rather than slick marketing videos. AI in 2024 Kevin: That'd be nice. So you and I have been joking for the last few months about AI. You know, so what do you think AI is going in 2024? Emily: Well, it's definitely not going away. It's something that people are still interested in. And companies like Google and meta are pouring tons of money into developing it. But in all honesty, it's not quite yet at the point where it's truly going to revolutionize the way we do marketing like in the immediate future. Most of the tools that you and I have access to are still using old data from a few years ago, they're still trying to figure out how to make AI like connect to the internet and pull information in real time. And there's definitely some bumps to be ironed out. So companies like Bing and Google are working on adding AI into search. But it's not a finished product. yet. I think that over the course of the next year, we're gonna need to keep doing what we've been doing in terms of marketing, don't throw out what's been working for you start paying attention to some news about AI and search and AI tools and marketing, and just thinking about how you might leverage them in different ways in the future. And I think by the end of 2024, if we do this crystal ball session, again, I think by the end of 2024, looking forward in the following year, we'll be seeing more of a direct impact in the way we think about marketing in the way we do our marketing. Content: Quantity over Quality? Kevin: Emily, one of the pressures as a business owner is to develop content, you know, to use the Content is king expression was so we hear it all the time, you have to have content gotta keep it out there, that sometimes we don't think about the quality of our content. So might that's my question for you. Is it quantity over quality? Which one should win? Emily: At this point? That's a really good question. At this point, quality should win. So in the past, like even just like 5-10 years ago, quantity was really important. You needed to have a lot in order to be able to like it was evolving. It was a numbers game, it was sheer volume, could you produce more content than your competitors? If yes, then people are gonna see you more. Now that's not the case. Search engines have gotten a lot smarter. The people doing the searching have higher expectations now, because we've all just have years of like crappy content thrown at us. So whether you're creating video, audio written content, stuff for your blog videos for YouTube, you're gonna want to focus on high quality. That's what people want. It's what's going to keep them engaged. And bring it back to AI. My initial testing that I've done around how AI search will work in the future shows that these tools are trained to look for high quality content, they're not looking for fluff. So in the future when people searching Google AI is going to return a result for them and you'll be able to have a conversation with the search engine results page. And those tools are showing all the signs of looking for high quality, not volume.
By Emily Gertenbach 13 Dec, 2023
I recently sat down with Kevin Willett of New England B2B Networking to discuss some of his questions about SEO—and I'm happy to answer yours, too! Check out the conversation below, then submit a question of your own for me to answer in a future blog or LinkedIn post! Does domain type matter? Kevin: One of the things I'm confused by is people's blogs. So sometimes I see, you know, .com/blog, sometimes I see blog dot, and then the domain. Does it matter? Emily: It depends. So it's really good question. And it's not something a lot of people think about. So Good going. If you have a relatively small sites, I would say and smallest relative, I would say, under 1000, total pages, I know 1000 Sounds like a lot. But when you think of a site like Amazon, it is expansive. If your site is is like under 1000 pages, you really want to have it structured. So it's like New England B2B dot com slash blog. And what that does is it includes the blog as part of your main domain. So your homepage, and your blog pages, search engines consider them all to be the same entity. Now, sometimes you'll see some businesses especially really, really, really large companies, like big international enterprises, they'll have, you know, company.com, and then they'll have blog.company.com, those are actually treated as two different websites by search engines. Now, these companies are so big, and they have so many pages on both sites that to them, it doesn't really matter. And it actually helps them. There's certain technologies they can use to manage that high volume of content that work better in that way. But for the average person who's out running a multinational conglomerate, you're going to find it more difficult to get your site to rank for search terms. If you have blog, dot your website instead of your website slash blog. That makes sense. Yes. The first two positions when searching Kevin: So we wouldn't be trying to do that to get the first two positions when someone's searching, is that why we would want to have the blog is kind of a separate entity? Emily: So if you if you're a really big company, and you have the blog and a separate entity, then yes, you could wind up getting the first two positions, because you do technically have two websites, the likelihood of that happening is getting slimmer and slimmer because search engines are getting smarter about figuring out when two sites are owned by the same company. But, you know, that's something that I expect might change some more in the future. But right now, that's what could happen. Backlinks and how they work today Kevin: I got a question about backlinks. Cuz I'm dating myself a little bit. I remember 10 years ago, that was the thing, you know, hey, Emily, put it back link to my website, I'll put a backlink to yours. Whether it was websites like hey, these this list of all my friends and it was 30 or 40 backlinks they're valuable is that is a really as important as we thought it was Emily: 10 years ago, totally right. That was a big thing. I remember having to do that for websites I worked for. And at that time, that was a big thing that was really important. Now, it's less so you know? I get messages on LinkedIn, sometimes from people saying that they're backlink experts, and they can help me get lots of backlinks to my site. Working with those folks can actually hurt your site more than help it in the long run. Because the only kinds of backlinks that are really good for your website today in this year, are ones that come about through more of a public relations exercise. So if you're paying someone to just make sure you get links in a lot of pages, search engines are wise to that they know what's up, they're gonna figure out what they're doing. They're gonna be like, hold on, went from having like 100 backlinks to now 15,000. What what is going on here? Something's not right. So what you want to do is, you know, backlinks are great, but you only want to get them from people you really know like, you give me a site back up on your website, you give me a link back to my web page. And that's great because we know each other, and we're associated with each other. Sometimes I answer questions from journalists and bloggers, and these aren't my answers go into articles posted around the internet. Those are valuable backlinks because I was engaged in that process. If a news site wants to link back to you, great, if a big company loves what you do, and you work with them, and they want to link back to you also great, but you don't have to take time out of your day to try to seek them out. Only focus on the ones that come naturally. What does is mean Google is crawling my site? Kevin: You use an expression that Google is going to crawl my site, and I go okay, okay, no idea what that means. What does it mean? Emily: Okay, well, you know, how we call the Internet, or at least he used to call the Internet, the World Wide Web. So think of a spider web. Google has these little, I say little they're not really real entities, but they are software programs called bots, crawl bots, and they go out onto the internet and they figure out what web pages exist, how they relate to certain topics, how they relate to each other. So we call it crawling. Because back when we called it the World Wide Web, the idea was that these bots were like little spiders that would crawl out on the spider web and collect this information, just like a real spider might collect bugs in its web. That term has persisted today, even though we don't say a world wide web as much. So what happens is, these crawl bots or spiders go out and they start with a link. And then they go to the next link and the next link, and then they jump over here and look at a new topic. And they map how all sorts of information fits together. So search engines know that you and I know each other because I'm linked on your website. And I now share these videos that we do on my website. So it's making those kinds of connections, we now have a string of the web drawn between us. But going back to my previous answer, once again, you don't have to worry about amassing the most possible web the most possible connections, you just want to get really strong ones that's based on people you know, and by talking about topics that you're an expert in.
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